New work should arrive ready to do.

The problem

A request comes in missing the one detail that lets you act. You write back. They write back tomorrow. The appointment, the order, or the visit sits in a thread of half answers.

A generic form asks everything, or the wrong things. People abandon it, or they fill it with notes your crew cannot use. The form saved typing and created a new cleanup job.

What we would build

Questions in the order a sensible person would ask them. Required details before a time is held. A summary the person doing the work can read once. A handoff that says what a human still has to confirm.

• Your questions, not a template from another industry
• A stop when something needs a person before a time is promised
• A note of how the customer wants to be reached
• The same intake whether they called, wrote, or used a form
• A record your office and your field can share

How it would work for you

We collect the questions you wish every new job included, and the ones you are tired of asking twice. You mark which answers are allowed to move a request forward, and which must wait for a person.

Launch is a few real requests, with us close by. If customers stumble on a question, we change the wording. Care after launch is how the form stays honest as your services change.

Questions

Will it confirm appointments on its own?

Only for the cases you mark as safe. The usual pattern is: collect the request, then a person confirms the time.

Can the same intake serve the phone and the website?

That is a common design. The caller, the email, and the form should land as the same kind of note.

What if we are not sure which questions matter?

That is a discovery conversation. Bring a few recent jobs that were messy. The questions usually show themselves.

Keep going

• Real estate
• Restaurants and bakeries
• Phone answering
• Illustrative demo
• Tell us about this